"Manufacturing is more than just putting parts together. It’s coming up with ideas, testing principles and perfecting the engineering as well as final assembly." --James Dyson
An engineer's job is to Define, Measure, Analyze, Improve, and Control workflows. Yes, it's DMAIC, Lean, 6 Sigma, and so much more. With Verbal Workflow Management (VWM) engineers are able to create and verbally deliver workflows, capture valid, unbiased, reliable performance interval data to analyze, optimize and scale up workflows, and control workflow delivery worldwide within the same system.
Industrial engineers traditionally use paper, pen, and personal observations to measure, analyze, and improve workflows one-at-a-time. Using the valid, unbiased, reliable performance interval data captures with the Pythia Verbal Workflow Management system, industrial engineers are able to measure, analyze, improve, and control an unlimited number of workflows consecutively.
Whether an industrial, electrical, mechanical, or other engineer, the Pythia Verbal Workflow Management system enables engineers to build, optimize and scale up, verbally-deliver one step-at-a-time, automatically capture performance data, then continuously improve their workflows from a single system. By analyzing the valid, unbiased, reliable data captured by the Pythia system, engineers can identify performance issues and root causes, then take appropriate action to improve performance.
In addition to capturing performance data as a workflow is being performed, engineers receive continuous improvement feedback from workers. Upon identifying opportunities to improve workflows, engineers can change workflows by editing database text fields and deliver the new workflow worldwide, instantly. With the Pythia Verbal Workflow Management system, workflows are consistently delivered to every user; there is no variation.
When workflows change, administrators simply edit the effected text in a database record, then release it when ready. Upon release, every installer worldwide gets the new workflow to follow. In most cases, little communication is needed and training is rarely necessary to enable installers to perfectly perform the new process and assure they perform every step perfectly, every time they perform the workflow.
Every time an installation error occurs, customer satisfaction and return business can plummet. Some errors can cause personal injury and property damage to further increase costs. Returning to the job site to repair a bad installation destroys profitability on that job. When using Pythia's voice-directed workflows, assemblers can be certain to never miss a process step or perform a step out of sequence. "Critical steps" (those requiring special attention) are given minimum expected performance intervals. When workers fail to spend the minimum expected time on a critical step, their supervisor is alerted and any error can possibly be mitigated.
Pythia's analytics reveal performance improvement opportunities across the organization and down to individual worker and workflow step detail. This enables management and installers alike to improve the performance factors within their control whether worker or non-worker related issues. For instance, the lack of equipment, insufficient staffing, inadequate management support, and issues related to worker performance down to workflow step detail can be revealed via the valid, unbiased, reliable data Pythia captures.
To learn more about how Pythia can help you improve engineer performance, contact Adyton or a Pythia distributor today.