Retail workers have magical jobs that shift dramatically from heavy labor workflows including unloading trucks to solitary ones like stocking shelves and highly social workflows like making shoppers feel good enough to buy something. Most retail workflows prevent workers from being able to safely, efficiently, or sanitarily access computers, handheld devices, or even printed aids as they work. Pythia enables retail workers to perfectly perform assigned workflows with little to no training, in any language, anywhere in the world.
Every time an assembly or installation error is made, costs skyrocket and customer satisfaction plummets. Moreover, errors can cause personal and property damage that can further increase costs. When using Pythia's voice guided workflows, assemblers and installers can be assured to never miss a process step and "critical steps" that must never be missed, performed out of sequence, or underperformed, are given minimum expected performance intervals. Supervisors are alerted when critical steps are performed faster than the designated minimum performance interval.
When processes change, simply change effected text in the database, and it release it when ready. Upon release, every assembler and installer in the world instantly gets the new process to follow. In most cases, there's minimal communication needs, and training is rarely necessary.
Pythia's analytics reveal performance improvement opportunities across the organization and down to worker and process step detail. This enables management and workers alike to improve performance factors within their control.
To learn more about how Pythia can help you improve retail performance, contact Adyton or a Pythia distributor today.