“Safety brings first aid to the uninjured." --F.S. Hughes
Training and learning are heavily leveraged to enable, assure, and continuously improve worker and student safety, but there's no better way to do those things than to verbally deliver safety instructions at the moment of need, assure safety steps are completed before advancing to other workflow steps, and capturing operator suggestions for ways to continuously improve safety as they work.
The US Occupational Health and Safety Administration requires all US businesses to retain first aid instructions for every dangerous chemical on premise. Ostensibly, when a chemical injury or spill occurs, anyone can remedy the problem by finding, reading, then following the instructions on a Safety Data Sheet (SDS Sheet). Imagine walking down a hallway in a plastics factory where a liquid fell onto your hand and is burning your skin. You assume it's phenol; carbolic acid, but you don't know how to treat it. Where is the SDS sheet with first aid instructions? It's in a binder somewhere. You need to find someone who knows where the binder is, find the binder, find the phenol page, find the first aid section, read the instruction, then treat your burn.
When a machine fails, steps must be taken to prevent people from using it before it is repaired and possibly becoming injured. The machine must be "Locked Out / Tagged Out". While employees have practiced lock out / tag out procedures, there are 6 steps that must be followed and only the person applying the lock out can release it. Once locked and tagged out, repairs can be made, then the person who applied the lock out must place the machine back in service. To assure every step of the lock out / tag out and repair process were properly performed, workers rely on their memories and instruction sheets.
Every time a worker or student handles dangerous items or works in a dangerous environment, they're required to don personal protective equipment, PPE. Warning placards are placed around workplaces and classrooms as reminders to wear PPE, supervisors and instructors verbally deliver reminders, and written instructions serve as reminders to wear PPE, as well. Still, PPE is not always used, people get hurt, and property gets damaged.
In each of these cases and others, verbal instructions delivered step-by-step, not advancing to the next step until the current one is completed, and capturing the time spent on each step, improves safety while reducing school and employer liability. Liability is reduced by going the extra mile to enable and assure safety and through the ability to document operator activity. With Pythia, schools and employers can assure every step of ever process was verbally delivered, can produce a report showing how much time was spent on each safety step, and can prove underperformed steps were intervened upon.
Pythia assures every step of every workflow, including safety steps, is perfectly performed by verbally delivering one step-at-a-time, using the operator's voice commands as proof every step was completed as instructed, capturing the amount of time operators spent on each step, comparing the step performance durations with the minimum expected duration time to complete the step, and if unmet, immediately sending an alert to the designated supervisor.
While schools and businesses rely heavily on training and learning to enable, assure, and continuously improve worker and student safety, training and learning rely on memory and memory is the first thing to fail when performing mundane workflows or responding to emergencies. When compared to Pythia's capabilities, training and learning are clearly inferior.
Pythia works by: 1) Enabling schools, businesses, and government agencies to create, optimize, and continuously improve workflows, 2) Verbally deliver those workflows on demand, hands free, globally, in any language, 3) Automatically capture performance interval data at individual performer and workflow step detail, and 4) Record optional continuous improvement feedback from operators.
Pythia is essential for people who work with their hands and cannot safely, efficiently, or aseptically access computers, handheld devices, or even printed aids as they work. Despite the automation and robotics revolution, there are still more people who work with their hands in the world than do not and their numbers will stay constant or even grow in coming years thanks to accelerating innovation. Accelerating innovation means more products we've never dreamed of will enter product development phases, which are performed manually. It's during product development that workflows are developed, optimized, and continuously improved for efficiency, quality, and safety. Using Pythia, new products can move from invention to automation phases faster and safer.
To learn more about how the Pythia verbal workflow management system can help you improve safety and regulatory compliance, contact Adyton or a Pythia distributor today.